---
title: Is your WMS delivering the impact you expected for your team? | K2S
description: How K2S helped a client improve shipment accuracy and ultimately customer satisfaction.
---

[K2S Insights](https://events.k2s.com/k2s-insights)

# [Is your WMS delivering the impact you expected for your team? | K2S](https://events.k2s.com/k2s-insights/insights/is-your-wms-delivering-the-impact-you-expected-for-your-team)

 Written by [Admin](https://events.k2s.com/k2s-insights/author/admin) | May 26, 2023 4:00:00 AM

In a warehouse, every detail matters and a great user experience can make all the difference to deliver an excellent service to your customers. Ensuring every order ships out accurately is essential to delivering this experience.

When a large cosmetics retailer wanted to improve their carton auditing operations, we examined the intricate details of their picking and packing processes to identify opportunities for optimization - both in terms of usability and efficiency.

Based on our detailed assessment, we developed a complete custom screen within the Blue Yonder framework, specifically designed for high-speed scanning. Thanks to this new feature, large volumes could be audited quickly, improving shipment accuracy and ultimately customer satisfaction.

Many years later, this custom-built feature is still in use and we continuously work with the client team to further enhance performance. Building a custom solution is not always the right answer, but in this case, the efficiencies and accuracies gained justified the investment.

Is your [warehouse management system](https://www.k2s.com/services/warehouse-operational-services) delivering the impact you expected for your team? [Contact us](https://www.k2s.com/start-a-conversation) for a no obligation warehouse audit!

[View full post](https://events.k2s.com/k2s-insights/insights/is-your-wms-delivering-the-impact-you-expected-for-your-team)

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